The Lumen AI TransferView app seamlessly integrates with MFT/B2Bi solutions and event management systems, offering comprehensive insights into partner file transfer activities. This powerful tool empowers both business users and administrators to craft personalized dashboards and reports tailored to their specific roles and needs. Additionally, it enables the creation of notification rules, allowing users to monitor file transfer Service Level Agreements (SLAs) proactively. You can set up alerts to promptly address any missing file transfers, ensuring no disruptions in the data exchange process.
While MFT systems feed logs into platforms like Splunk and Sentinel, turning them into actionable insights still demands manual scripting. Galileo’s agentic AI transforms this process—enabling users to generate insights and build role-specific dashboards just by asking simple questions.
Business users can easily track file transfers from their partners and monitor where a file is within the transfer route. They can also create reports and dashboards for file transfer activities related to specific partners using simple natural language commands, such as locating a specific file from a partner, generating daily charts of transfer volumes, or identifying partners with the highest file transfer activity. Galileo’s agentic AI enables real-time file transfer tracking and reporting without the need for manual effort or technical expertise.
Galileo AI integrates with knowledge bases, user community discussions, and systems of record, continuously learning from these sources to deliver real-time, context-aware suggestions that support business users and MFT administrators in their day-to-day tasks.
When a file transfer fails, users can instantly access detailed information about the transfer and pinpoint the exact point of failure. With the Galileo AI companion, they can simply ask for insights into the issue and receive prompt, actionable resolution suggestions—accelerating troubleshooting and minimizing disruption.
Galileo extends beyond insights and suggestions, enabling autonomous actions on behalf of business users and MFT admins.
Galileo enables the creation of SLA rules for file transfer activities specific to each partner. When these rules are breached, alerts are automatically triggered and sent to designated email distribution lists or collaboration platforms like Teams and Slack. Additionally, incident tickets can be automatically generated in ITSM systems such as ServiceNow, ensuring rapid response and streamlined resolution.
Lumen AI TransferView is instrumental in providing AI-powered visibility, streamlining SLA monitoring, and automating insights into file transfer processes, reducing manual errors and administrative overhead, thus enhancing operational efficiency.
Lumen AI TransferView implements robust role-based access control and seamlessly integrates with SAML-based SSO systems like Okta, providing secure user access. Additionally, it offers secure and cohesive workflow management through integration with ITSM systems like ServiceNow, safeguarding your data exchanges.
Absolutely! Lumen AI TransferView offers customizable workflows, configurable queries, flexible SLA rules, adaptable role-based access control, and AI-driven natural language interactions, allowing you to tailor the application to your unique business requirements and preferences.
Lumen AI TransferView offers comprehensive insights through personalized dashboards and reports, powered by Galileo AI. Users can generate custom queries and tailored file transfer summary reports, enabling a detailed understanding of file transfer activities. The proactive SLA monitoring allows users to be promptly alerted of any deviations in file delivery or reception, ensuring immediate resolution.
Yes, Lumen AI TransferView provides seamless integration with ITSM systems like ServiceNow and offers flexible deployment options, allowing deployment as a Docker container on any cloud provider or within an on-premise customer data center, ensuring adaptability to your existing infrastructure and deployment preferences.
